Concierge & Bookings

Your friendly Concierge Larissa, is located at the main desk on the ground floor lobby of the building and will welcome your visitors, provide a VIP meet and greet, escort guests/clients to your office and provide assistance as required.

Concierge services are available Monday to Friday from 8am - 4:30pm and using this online portal 'The Parmelia Collective' you can quickly contact the Concierge using the ‘Live Chat’ function.

Larissa, will always do her best to go above and beyond to help out.

• Activating, issuing or replacing building and car park access cards
• Provide building tours and information sessions for new staff
• Keep you up to date with free exclusive events, engagement activities and Perth precinct highlights
• Source tickets to major sporting events and concerts and excellent offers and discounts
• Make restaurant reservations at Samuels on Mill and The George.
• Make hotel reservations at The Parmelia Hilton Perth
• Book a hairstyling appointment with our in-house Hairdressing salon - Emma's Hair Design
• Book a car or limousine hire, Perth City tour or arrange catering for events
• Plus provide information on in-house services like our iBag Dry Cleaning Service or organising a tailor/shoe repair

If you have any ideas of how we can help you in a new way, we are always open to suggestions.

Contact your dedicated Parmelia House Concierge Larissa, today.

Gymnasium

A newly refurbished, well-equipped gym is located on the Parmelia Arcade level of the building.

The gym is also located adjacent to the End of Trip facility (change rooms) equipt with lockers, to be used on a first-come, first-served basis. A towel service, hairdryer/straightener and steamer are provided free of charge.

The gym is available to all tenants and is protected by an electronic lock system with access granted by using your building swipe card.

To request access to the gym, please email Concierge. At this time you will be provided with Parmelia's End of Trip T&C's to read and sign before access will be permitted.

End of Trip Facilities

Male and female change rooms are located on the Parmelia Arcade level of the building equipt with lockers, to be used on a first-come, first-served basis. A towel service, hairdryer/straightener and steamer are provided free of charge.

The change rooms are available to all tenants and are protected by an electronic lock system with access granted by using your building swipe card.

To request access to the change room facilities, please email Concierge. At this time you will be provided with Parmelia's End of Trip T&C's to read and sign before access will be permitted.

A modern well-equipped gymnasium and bike storage area are located adjacent to the Change Room Facilities.

Car Parking

Parmelia House provides limited secure car parking available to tenants. The parking is located on two levels behind the building and under the Parmelia Hilton Hotel.

• The building offers 129 car bays with a 2.1m height restriction; including mixed permanent and casual parking.
• Entry and exit is via The Esplanade, through the Alluvium building.
• Bays can be leased on a monthly basis or long term.
• Programming of the security access cards is required to gain access.

Loading dock

• The building offers 3 bays with a 2.9m height restrictions
• The loading dock is on the basement level at the rear of the building.
• Entry and exit is via Mercantile Lane.
• Bays can be booked for single use by tenants or for a short period by tenant contractors in off-peak periods by contacting the Facilities Manager who will deactivate the protective bollards.

Floors & Lifts

Parmelia House is serviced by five lifts providing access to all office levels. The lifts are centrally located within the core area of the building's floor space.

Outside of normal business hours, access to floors can only be gained by the use of a programmed access card. Tenants with particular security needs may arrange to secure their floor at times independent of normal building hours.

Passenger Lifts
There are five-passenger lifts serving levels ground and levels 1 to 19. Load rated to 1,360kg.

Goods Lift
One of the passenger lifts is enabled as a goods lift to be utilised during fit out, large load transportation and deliveries. The available capacity of this lift is 1,360kgs and serves all floors including the basement and mezzanine.

The internal height of the goods lift is slightly more than the passenger lifts for ease of moving large loads. The goods lift can be booked for use by a single tenant for short periods of time in off-peak periods by contacting the Facilities Manager.

Security

After-hours security guards provide daily random patrols of the building to ensure security to all perimeter areas and internal office areas are safe.

Parmelia House is equipped with a modern and sophisticated proximity-based access control system and a closed-circuit television network (CCTV).

The building core security hours during business days are:

Ground Floor
Security off (all pedestrian entry points) 7am
Security on (all pedestrian entry points) 6pm

Loading Dock
Security off 7am
Security on 4.30pm

Car Park (boom gates)
Car park access for permanent and casual bays has security 24/7. Access is for authorised programmed access cardholders only.

If you require after business hours access to the building or car park, please advise the Facilities Manager, who will make appropriate security access arrangements.

Cleaning

Cleaners are appointed to the building and work between 6am - 2pm and 6pm - 8:30pm weekdays.

Special requests and emergency cleaning can be arranged through the Facilities Manager.

Major irregular cleaning when required will occur with advance notice to affected tenants and pedestrians. At all times, any disruptions are considered and the impact on tenants and pedestrians is aimed to be minimised.

Co-mingled and cardboard recycling, e-waste and battery specific collection points are located in the loading dock area. For more information around this please contact Concierge.

Additional COVID Cleaning Measures

We are continuing to take the advice from the Department of Health as to the steps that should be taken to help minimise the spread of the Covid-19 virus and comply with Government requirements. We have also implemented additional cleaning measures.

Social Distancing and Hygiene Measures:

• Good hygiene and social distancing signage displayed within our lobby areas and on our media screens in line with government advice.
• Physical distancing measures implemented through floor decals and signage to provide guidance in queuing areas.
• Fire stairwells available for tenants to exit, within business hours.
• Hand sanitiser station available in the lobby for all tenants and visitors.

Common Area Cleaning:

• Implementation of enhanced cleaning process across all common areas.
• Additional cleaner on-site between 10am to 3pm (Monday to Friday), focusing on the cleaning and sanitising of touchpoints in all common areas.

Utilities & Distribution

Air Conditioning

The building's system is designed to maintain a temperature of between 22 - 24C as per the recommended Australian Standards and operates automatically during occupancy hours.

The air-conditioning is programmed to meet design conditions from 8:30am to 6pm (business days; excluding public holidays).

Any air conditioning maintenance faults are to be reported to the Facilities Manager.

After-hours use is available and operated by activating the push-button control located in the lobby of each floor which will run the single tenancy for a two-hour period.

Electrical Power Supply & Distribution

Power comes from a substation supplied by the supply authority. Tenants have their individual meters in the floor distribution board.

There is adequate emergency lighting in the public areas to provide safe egress in the event of an outage. Exit signs will stay lit to guide people for up to ninety minutes.

Fire Services

Parmelia House has a fire sprinkler system, fire hydrant and hose reel system in compliance with the current building regulations and Australian standards, which include:

• An approved fire sprinkler system
• Fire telephone installed on each floor
• Fire stair pressurisation
• Emergency evacuation warning system
• Emergency lighting
• Car Parking

In case of emergency or evacuation please act immediately and follow instructions provided through the building speaker system.

Tenant Engagement

Our offices are more than just a workplace.

Hawaiian is proud to offer a premium tenant engagement program through our office buildings. Our Collective portal invites our tenants at Parmelia House to join our regular events and networking opportunities, all designed to improve workplace wellbeing.

Some of our popular tenant events include:

• Lunch and Learn; we provide a delicious lunchbox and an informative, expert speaker on a range of various topics. We appreciate your time is important, so the sessions easily fit within a lunchtime break.
• Special offers; we have a range of great deals and discounted offers which we bring, exclusively, to our office tenants.
• Networking drinks; Hawaiian understands you’re here for business, so why not meet like-minded people in a friendly, social atmosphere? We are pleased to regularly host networking drinks and special events.

Join the Parmelia Collective here.