Hawaiian's Melville Introduces Quiet Hour

27 Aug 2019

As part of our commitment to providing an inclusive environment for the local community, we are continually seeking ways to adapt our centre amenities and surrounds to better serve our shopping centre community.

Following a successful pilot program, Hawaiian’s Melville will permanently implement a centre-wide ‘Quiet Hour’ initiative, aimed at providing a low-sensory shopping experience for those who need it. Quiet Hour will commence on Tuesday the 27th of August.

Occurring every Tuesday, from 10.30am – 11.30am, Hawaiian’s Melville will provide an age and autism-friendly shopping experience aligning with the ‘Quiet Hour’ initiative occurring within the centre’s Coles tenancy. Hawaiian’s Melville will also work with other retailers within the centre to encourage tenant participation.

The following will be observed throughout the centre during ‘Quiet Hour’

  • Turning off lights where suitable
  • Signage to indicate Quiet Hour to shopping patrons
  • Turning off in-centre music
  • The offer of sensory headphone kits for complimentary hire at the Guest Services Desk

The pilot program was developed in consultation with the City of Melville and Alzheimer’s WA, following a deepening commitment from Hawaiian to provide better age-friendly services, and support those with health concerns that might make a regular shopping experience difficult.

Patrons are encouraged to provide feedback on the initiative to the Hawaiian’s Melville Guest Services Desk, located outside Coles.